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You might find these articles and self-serve links useful:
Check your phone compatibility Buy a SIM card online Transfer your phone number to Lucky Mobile Ask a question about your online orderChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
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Call us
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
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You might find these articles and self-serve links useful:
Activate your SIM Card online Transfer your phone number to Lucky MobileChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Call us
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
Save yourself a call
You might find these articles and self-serve links useful:
Ways to Top-Up Register for Automatic Top-Up Top-Up your account with a credit or debit card Top-Up your account with a Top-Up Card What happens if you don’t Top-Up your accountChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Save yourself a call
You might find these articles and self-serve links useful:
Trouble making or receiving calls Data usage troubleshooting Message Centre password not working Troubleshooting text, picture and video messaging Changing the APN settings Dual SIM Card supportChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Chat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Save yourself a call
You might find these articles and self-serve links useful:
Lost or stolen phone Returns, warranty & repairsChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Save yourself a call
You might find these articles and self-serve links useful:
Top-Up your account with a credit or debit card Top-Up your account with a Top-Up Card Register for Automatic Top-Up What happens if you don’t Top-Up your accountChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Save yourself a call
You might find these articles and self-serve links useful:
Register for Automatic Top-UpChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Chat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Save yourself a call
You might find these articles and self-serve links useful:
Change your Plan Check your account balance Manage your Add-OnsChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Save yourself a call
You might find these articles and self-serve links useful:
Find your Monthly Charge Date Transfer your phone number to Lucky Mobile Recycle your old phone Learn about Wi-Fi CallingChat with an agent
Monday to Friday 7 a.m. - 12 a.m. (ET)
Weekends 7 a.m. - 12 a.m. (ET)
Chat Live
Weekends 7 a.m. - 12 a.m. (ET)
Other options
Request a call back
Dial *LUCKY (*58259) from your Lucky Mobile phone or call 1 833-88-LUCKY (1 833-885-8259)
*Long distance rates may apply if receiving a callback while travelling abroad.
Manage your services online
Check your balance, Top-Up or update your Top-Up options, change your Plan, and much more with the Lucky Mobile My Account app and My Account .
Learn about all options to Self ServeResolve a concern
At Lucky Mobile, we strive to provide outstanding customer service each and every day but we realize that there's always room for improvement. That's why we're making it easy for you to resolve your concern.If you've tried unsuccessfully to resolve a concern directly with us, view further options.