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Find a store near you

We're available at stores across the country.

Find a Store

Call Us

Call to order your SIM Card today.

1 833-88-LUCKY (1 833-885-8259)


Need help with your Lucky Mobile service?

Already have a Lucky Mobile SIM Card? Activate now

Online Support

Visit our Support section for frequently asked questions, and to learn more about:

  • Managing your balance and usage
  • Managing your Plan and Add-Ons
  • Top-Up Options
  • Coverage and Zones
  • Service Passes
  • Troubleshooting

And much more!

Support and Top FAQ

Manage Your Account 24/7

Check your balance, Top-Up or update your Top-Up options, and much more with the Lucky Mobile My Account app and
My Account.

Learn about all options to Self Serve

Still need help? Call us

Within Canada

Dial *LUCKY (*58259) from your Lucky Mobile phone; or
Call 1 833-88-LUCKY (1 833-885-8259)

Outside of Canada

Call +1 416-581-0103
This call is free if you are using your Lucky Mobile phone or SIM Card.


Monday to Friday: 8 a.m. – 9 p.m.
Weekends: 9 a.m. - 6 p.m.

At Lucky Mobile, we strive to provide outstanding customer service each and every day but we realize that there’s always room for improvement. That’s why we’re making it easy for you to resolve your concern.