Contact Us
At Lucky Mobile, we are always striving to make things easy for our customers. That’s why the fastest and most convenient way to manage practically all aspects of your services is by accessing your account online at any time you choose. Manage your services online.
Need help with your Lucky Mobile service?
Already have a Lucky Mobile SIM Card?
Having issues activating your SIM card online?
Call us at 1 833-88-LUCKY (1 833-885-8259)
Online Support
Visit our Support section for frequently asked questions, and to learn more about:
- Managing your balance and usage
- Managing your Plan and Add-Ons
- Top-Up Options
- Coverage and Zones
- Service Passes
- Troubleshooting
And much more!
Support and Top FAQManage Your Account 24/7
Check your balance, Top-Up or update your Top-Up options, and much more with the Lucky Mobile My Account app and
My Account.
Need assistance?
Couldn’t find the answer to your question in our Support section or by managing your services online? We’re here to help. Click below to chat with a Lucky Mobile representative.
Monday to Friday: 7 a.m. - 12 a.m.
Weekends: 7 a.m. - 12 a.m.
Still need help? Call us
Dial *LUCKY (*58259) from your Lucky Mobile phone; or
Call 1 833-88-LUCKY (1 833-885-8259)
Call +1 416-581-0103
This call is free if you are using your Lucky Mobile phone or SIM Card.
Monday to Friday: 8 a.m. – 9 p.m.
Weekends: 9 a.m. - 6 p.m.