Internet Explorer is no longer being supported.

Heads up: Internet Explorer will no longer be supported starting on June 15, 2022. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser.

Skip to main content

Activate
Top-Up
Find a store
Log in / Sign up
FR
ON Alberta British Columbia Manitoba New Brunswick Newfoundland And Labrador Nova Scotia Ontario Prince Edward Island Quebec Saskatchewan

Log in / Sign up
Find a store
Why Lucky Mobile?
SIM & Phones SIM & Phones
- SIM Card / eSIM / Bring Your Own Phone
- Phones
Plans & Add-Ons Plans & Add-Ons
Coverage
Support Support
My Account Services and Profile My Account Services and Profile
Activate
Top-Up
FR

Legal & Regulatory

Legal

With simple and quick access to our terms, we make it easier to know your rights and responsibilities for your Lucky Mobile service.

Terms of Service - Québec (PDF – 252 KB)
Terms of Service – Other provinces (PDF – 226 KB)
Website Terms of Use
Your Wireless Customer Rights
Pre-Authorized Payment Terms
Recent Court Orders

Regulatory

Some services of Lucky Mobile are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC). Find out about latest applications as well as upcoming hearings here.