You can easily book a call request by filling out the online form
We’ll always let you know how long it’ll be before we’re going to call you.While waiting for us to call, you can find support and troubleshooting tips on our website .You can also manage your account with the My Account app on by logging in to My Account.
One of our agents will call you. If you were promised a follow-up call by a manager, please allow 1-2 business days for a manager to reach out.
If you want to book a call while abroad, remember your Lucky Mobile number does not work outside of Canada. You can however use any North American 10-digit local phone number to request a call. If you’re having issues receiving our call, chat with us.
Long distance rates may apply on your local number if receiving a call from us while travelling abroad.