Internet Explorer is no longer being supported.

Heads up: Internet Explorer will no longer be supported starting on June 15, 2022. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser.

Skip to main content

- My Account Services and Profile My Account Services and Profile
  - Log in
  - Top-Up
  - Register
- - EN
    Français
    
    Hinglish
    
    简体中文
    
    繁體中文
  - -
  - ON

FAQ
Getting Started
Manage your Account 24/7
Balance & Top-Up
SIM Card & Phone Support
Coverage & International
Calling
Service Passes FAQ
Plans, Add-Ons & Services
Troubleshooting

Back to Support

SIM Card & Phone Support

SIM card support
eSIM and Dual SIM
Lost or stolen phone
Recycle your old phone
Returns, Warranty & Repairs
Transferring your phone number to Lucky Mobile
Transferring SIM Card or eSIM
Wireless Public Alert FAQs
How do I change my APN settings?
Unlocking my phone
Accessibility Services
What is SIM PIN and PUK?
GPS Week Number Rollover
Universal Network-Level Call Blocking
Protecting yourself from telecom fraud

Community forum

Ask questions, and get tips and help from other Lucky Mobile users, or share some of your own.

Visit community forum

Manage Your Account 24/7

Check your balance, Top-Up or update your Top-Up options, change your Plan, and much more with the Lucky Mobile My Account app and My Account.

Learn about all options to Self Serve

Skip to main content

About Lucky Mobile

Coverage
Find a Store
Jobs

Shop

eSIM and SIM Card
Bring Your Own Phone
Phones
Plans
Data Add-Ons
International Calling Add-Ons
Get email updates

Support

Activate Your Account
Top-Up Your Account
Manage Your Account 24/7
Log in to My Account
Lucky Mobile My Account App
Contact Us
Community forum

Follow us

Facebook , opens in new tab
Twitter , opens in new tab
Instagram , opens in new tab
YouTube , opens in new tab

Privacy
Legal & Regulatory
Accessibility
Your Wireless Customer Rights
Site Map

© Lucky Mobile. All rights reserved.