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An eSIM (short for embedded SIM) is a digital SIM built into recent phones that lets you activate a cellular service instantly and securely, and an associated phone number and plan, without having to use a physical SIM card. If you need to transfer your current Lucky Mobile number activated on an eSIM to a different device, follow these instructions.

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Compatible smartphones

  • iPhone XS, iPhone XS Max, iPhone XR, or later
  • Google Pixel 3a, Pixel 4 series or later
  • Samsung Galaxy S21 / S21+ / S21 Ultra or later
  • Samsung Galaxy Z Fold 3 / Z Flip 3 or later
  • Samsung Galaxy Note20 / Note20 Ultra or later
  • Samsung A54 / A35 series or later
  • Motorola Edge 2023 series / Moto G 5G 2024 or later

eSIM compatibility may vary for models purchased outside of Canada. Please check with your manufacturer if you have doubts.

eSIM setup instructions on your phone

Setup eSIM

Recovering your eSIM

  1. Log into MyAccount.
  2. Click on the My Phone tab.
  3. Click Manage my SIM and device and follow the on-screen instructions.