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Zone Plans vs. Province & Canada Plans    

 

Understanding Zone Plans

With Zone Plans you will be able to use the talk, text & data included in your plan in any of our Zones, which cover major cities and surrounding areas, including: Toronto, Vancouver, Calgary and Edmonton, and many other cities across Canada. We recommend Zone Plans if you mostly live and travel within these Zones. If you need to travel outside of your Zone, you can easily get coverage by purchasing a one-time Service Pass.

All Zone Plans include unlimited incoming text, voicemail, call display, call waiting, and 3-way calling.

See Coverage Map & Zones >

If I have a Zone Plan, how do I know if I am In-Zone?

All you have to do is dial #ZONE on your Lucky Mobile phone and we will let you know if you are In-Zone or Out-of-Zone.

What happens if I am on Zone Plan and I travel Out-of-Zone?

If you need to travel Out-of-Zone, you can easily get coverage by purchasing a one-time Service Pass.

If you attempt to call, text, or use data while you’re Out-of-Zone, we will send you a text message with a link explaining your Service Pass options.

We recommend keeping some extra funds in your account balance in case you ever need a Service Pass.

Should you travel to another Zone, your plan will cover usage in that Zone. See Coverage Map & Zones

Will my network indicator show if I’m In-Zone or Out-of-Zone?

No. Your network indicator will not change if you are In-Zone or Out-Of-Zone. To check if you are In-Zone or Out-of-Zone, all you have to do is dial #ZONE on your Lucky Mobile phone.

What happens if I use all the 3G data included in my Zone Plan?

3G data included in Zone Plans can only be used within Lucky Mobile Zones. Once you exceed the monthly 3G data included in your plan, you can continue to use data at reduced speeds at no additional charge until your next Monthly Charge Date. When In-Zone data speeds are reduced, you should still be able to access email, browse the web and use most applications. Applications that require higher speeds (such as video streaming) will be affected by the data speed reduction.

To manage your data usage, you can use your mobile phone settings. We will also send you a text message when you reach 50% of your 3G data limit, and again when you have used 100%. This text message will include a link to buy a data Service Pass, if you want to use more 3G data. You will need to have enough funds in your account to pay for the Service Pass.

What you need to know about Zone Plans

Calling

Plan In-Zone Out-of-Zone
$50 Unlimited calls to Canada & US
Unlimited incoming calls
You will need to buy a Service Pass to make or receive calls while Out-of-Zone
You will still have access to 911 service.
$45 $40
Unlimited calls to Canada
Unlimited incoming calls
$20 Unlimited calls within Zone*
Unlimited incoming calls

* Your In-Zone local calling area is based on your location. You can make unlimited calls to local numbers within your Zone. You can receive unlimited calls and texts from anyone as long as you are In-Zone. If you want to text or call to or from Out-of-Zone areas, or you want to make a long-distance call, you will need to buy a Service Pass.

If you start a call while In-Zone and travel Out-of-Zone, you will be able to continue your call. However, if you try to start a call when you’re Out-of-Zone, you will need to buy a Service Pass.

International Calling and Texting

You can make affordable international calls with an International Add-On or Service Pass.

Unlimited international texting is included in all of our Zone Plans that have a texting feature ($40, $45 and $50 plans).

Texting

Plan In-Zone Out-of-Zone
$50 Unlimited sent and received text messages to Canada, US & International You will need to buy a Service Pass to send or receive text messages while Out-of-Zone.
$45$40
$20 You will need to buy a Service Pass to send text messages

Using data

Plan In-Zone Out-of-Zone
$50 4GB at 3G speeds You will need to buy a Service Pass to use data while Out-of-Zone
$45 2GB at 3G speeds
$40 1GB at 3G speeds
$20 No 3G data included.

In-Zone data will be at 3G speeds-up to 3 megabits per second (3 mbps). If you go over your monthly 3G data, your speed is reduced to up to 128 kilobits per second (128 kbps). You can continue using data at these reduced speeds until your next Monthly Charge Date, or you can purchase more 3G data with a Service Pass.

Understanding Province & Canada Plans

We recommend Province & Canada Plans if you live outside of, or plan to travel frequently outside of, our Zones.

These plans cover talk and text across the full Lucky Mobile network.

All Province & Canada Plans also include voicemail, call display, call waiting, and 3-way calling.

If you want to add 3G data to your Province or Canada Plan, you’ll need a data add-on.

What you need to know about Province & Canada Plans

Calling

Plan Within Canada
$50 Unlimited calls to Canada
Unlimited incoming calls
$45 Unlimited calls to Canada
Unlimited incoming calls
$40 Unlimited calls to Canada
Unlimited incoming calls
$35 Unlimited calls to Canada
Unlimited incoming calls
$10 50 incoming and outgoing minutes
Plan Within Province Outside of Province
$25 Unlimited calls within province
Unlimited incoming calls
You will need to buy a Service Pass to make calls across different provinces

International Calling and Texting

You can make affordable international calls with an International Add-On or Service Pass.

International texting is included in all Province & Canada Plans.

Texting

Plan Within Canada
$50 Unlimited sent and received text messages to Canada, US & international
$45
$40
$35
$25
$10 50 sent and received text messages to Canada, US & international

Using data

Plan Within Canada
$50

8 GB at 3G speeds

$45 6 GB at 3G speeds
$40

4.5 GB at 3G speeds

$35

1 GB at 3G speeds

$25

You will need to buy a monthly data Add-On:

  1. $10 for 500MB
  2. $15 for 1GB
  3. $25 for 2GB
Data is at 3G speeds and can be used nationally across the Lucky Mobile network.
$10 Data is not available with this plan

If you need even more 3G data, you can buy a data Service Pass. When you run out of data in your Add-On, we will send you a text message with your Service Pass options.

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