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Zone plans FAQ    

 

Lucky Mobile will be discontinuing Zone plans as of November 2020. All customers who are currently on a Zone plan will now have Canada-Wide or Province-wide coverage starting on their next Monthly Charge Date, for the same price.

Details on all current Lucky Mobile plans can be found here.

To manage your Lucky Mobile services, including checking your Monthly Charge Date, usage, and new Plan details, login to My Account or download the Lucky Mobile App.

How do I change my plan?

The fastest and easiest way to change your plan is through My Account or the Lucky Mobile App. Your plan change will be effective on your next Monthly Charge Date.

If you have further questions, you can contact a service representative at 1 833-88-LUCKY (8259).

Manage Your Account 24/7

Check your balance, Top-Up or update your Top-Up options, change your Plan, and much more with the Lucky Mobile My Account app and My Account.