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Short Code Service    

 

A short code is a 4- to 9-digit number, just like a phone number, which a company uses to send or receive text messages.

When you sign up for a short code program, you'll receive related text messages on your mobile phone.

There are two types of short code programs:

  1. Standard programs (such as Facebook® and Twitter) - Messages sent to and received from standard programs will come out of allotted messages in your rate Plan or bundle. Otherwise, standard messaging rates apply.
  2. Interactive text alerts (also known as premium messages).

For more information about a short code program, send a text message with the word HELP to the short code.

You should receive a text message with information such as:

  • Program description
  • Costs (if applicable)
  • Message frequency

Short code programs can be stopped by replying to a message with the word STOP.

Premium Messages

Interactive text alerts (also known as premium message programs) are third-party alerts or content, or messages interacting with contests and promotions, that require an additional fee in order to subscribe and/or participate.

There are two ways to subscribe to a premium message program:

  • Send a text message to a short code.
  • Enter a promoted PIN code online.

By subscribing to a premium message program, you are agreeing to the terms of the service, including any fees.

Once subscribed, you will be billed at a premium rate outside of your text messaging bundle, either as a one-time fee or a recurring charge depending on the program.

Premium message programs can be stopped by replying to a message with the word STOP. For more information about a program, send a text message with the word HELP to the short code.

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