Short Code Service
A short code is a 4- to 9-digit number, just like a phone number, which a company uses to send or receive text messages.
When you sign up for a short code program, you'll receive related text messages on your mobile phone.
There are two types of short code programs:
- Standard programs (such as Facebook® and Twitter) - Messages sent to and received from standard programs will come out of allotted messages in your rate Plan or bundle. Otherwise, standard messaging rates apply.
- Interactive text alerts (also known as premium messages).
For more information about a short code program, send a text message with the word HELP to the short code.
You should receive a text message with information such as:
- Program description
- Costs (if applicable)
- Message frequency
Short code programs can be stopped by replying to a message with the word STOP.
Interactive text alerts (also known as premium message programs) are third-party alerts or content, or messages interacting with contests and promotions, that require an additional fee in order to subscribe and/or participate.
There are two ways to subscribe to a premium message program:
- Send a text message to a short code.
- Enter a promoted PIN code online.
By subscribing to a premium message program, you are agreeing to the terms of the service, including any fees.
Once subscribed, you will be billed at a premium rate outside of your text messaging bundle, either as a one-time fee or a recurring charge depending on the program.
Premium message programs can be stopped by replying to a message with the word STOP. For more information about a program, send a text message with the word HELP to the short code.
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